Frequently Asked Questions
Address
Our visiting address:
Messeveien 8
2004 LILLESTRØM
Opening hours
Opening hours can be found on the event websites. See Events
Companion
A companion is admitted free of charge upon presentation of a companion certificate and does not need a ticket. The person being accompanied must purchase a regular ticket on our website or at the ticket counter.
Tickets
Ticket sales can be found on the event websites. See Events
How to give away a ticket
How to give away a ticket if you have multiple tickets on your profile, they will be listed under Tickets. Please send the ticket to those who will be visiting the fair.
How to do it
Select Tickets in the menu.
Select the ticket you want to give away by clicking Give away ticket.
Enter the recipient’s email address and click Give away.
How the recipient does it
The recipient will receive an email from noreply@novaspektrum.no with instructions to log in and activate the ticket.
Can I cancel my ticket purchase?
There is no right of withdrawal for the purchase of tickets to cultural or sports events, even if the tickets are purchased online.
You can read more about this on the Consumer Council’s website.
In case of cancellation or rescheduling, you will be contacted by NOVA Spektrum or the organiser regarding the refund of your tickets. In such cases, the full amount will be refunded except for the ticket provider’s service fee specified on the ticket. Apart from these cases, tickets are non-refundable.
Parking
Parking
We have 2,200 parking spaces, with fees applicable every day 00:00–24:00.
If your vehicle occupies two parking spaces (motorhome, van, car with trailer, etc.), you will be charged for both spaces.
Vehicles under 3,500 kg (also applies to trailers/mopeds/scooters, etc.)
Per started hour NOK 72,-
Max price per continuous parking within 24 hours NOK 420,-
Vehicles over 3,500 kg
Per started hour NOK 144,-
Max price per continuous parking within 24 hours NOK 840,-
Disabled parking
Disabled parking is available in zones C and F, for a fee.
Charging stations for electric cars
We have 10 charging stations for electric cars in zone A, for a fee.
Payment options
Autopay, card, or mobile.
Public transport
NOVA Spektrum is a 10-minute walk from Lillestrøm station.
Train
VY has several departures per hour from both Oslo and Gardermoen. Travel time is 11 minutes from Oslo S and 12 minutes from Oslo Airport.
Airport Express Train
The Airport Express Train takes 12 minutes from Oslo Airport Gardermoen to Lillestrøm station.
Bus
From Lillestrøm bus terminal, it takes about 10 minutes to walk to NOVA Spektrum.
Wheelchair
NOVA Spektrum er tilrettelagt for rullestolbrukere. Vi har et begrenset antall rullestoler for utlån. Ønsker du å låne en rullestol send en e-post til service@novaspektrum.no
Dog
Dogs are not allowed in the exhibition centre. Exceptions are guide dogs. Some fairs allow dogs—see information on the individual fair. See Events
Lost Property (Lost & Found)
Have you forgotten something during an event at our venue?
Please get in touch and we will be happy to help.
Send an email with a brief description of the item to lostandfound@novaspektrum.no
Contact us
NOVA Spektrum
Fill out the interest form and we will contact you.