Conditions for technical services

General terms when ordering goods and services from NOVA Spektrum AS:

  • All prices are exclusive Norwegian VAT. According to Norwegian law, VAT must be added and must also be paid by foreign exhibitors. Application for refund of VAT can be submitted to the eastern Norway regional tax office and a refund form can be downloaded from
  • Orders received after the deadline for each event, will be executed in the order received, and a 25% surcharge will be added to the price.
  • Orders received from the first day of assembly will get a 50% surcharge added to the price. They will also be executed in the order received with no guarantee that the work and/or delivery can be implemented before the opening (of the event).
  • Goods and services subject to availability and reservation for overbooking.
  • NOVA Spektrum AS will do its best to make sure orders are delivered on stands before the first day of assembly. However, this cannot be guaranteed.
  • Claims must be directed without delay, to NOVA Spektrum Service. NOVA Spektrum AS take no responsibility for deficiencies in deliveries from suppliers. This is a matter between the exhibitor and the supplier.
  • Claims by suppliers in respect of orders are transferred to NOVA Spektrum AS, and payment must be made in accordance with the invoice issued by NOVA Spektrum Service. This does not apply to transport and storage or services related to meeting and conferences, which will be invoiced directly by the supplier involved.
  • Payment terms: 14 days from the date of invoice issued. After this, interests will be charged to the invoice in accordance with applicable rates.
  • Should orders for equipment already delivered on stand – be cancelled, 25% of the original invoice amount will be charged.
  • Should orders for equipment already installed – be cancelled, 100% of the original invoice amount will be charged.