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Frequently asked questions

Opening hours can be found on the events’ websites. See all events

Companion enters free of charge upon presentation of a companion certificate at the entrance and do not need a ticket. The person being accompanied must buy a normal ticket on our website or at the ticket office.

You can find ticket sales on the events’ websites. See all events

How to give away a ticket
If you have several ticket on your profile, they will be listed under Tickets. Please send a ticket to those who need a ticket for this event.
 
This is what you do
  • Select Tickets in the menu.
  • Select the ticket you want to give away by clicking Give ticket.
  • Enter the recipient’s email address and click Give ticket.
Recipient
  • The recipient will receive an email from noreply@novaspektrum.no with instructions to log in and activate the ticket.

There is no right of withdrawal for the purchase of tickets for cultural or sports events, even if the tickets were purchased on the internet.

In the event of cancellation or relocation, you will be contacted by NOVA Spektrum or the organizer regarding the refund of your tickets. In such cases, the entire amount is refunded, with the exception of the ticket supplier’s service fee, which is specified on the ticket. Beyond these cases, the tickets are non-refundable.

Parking
We have 2 200 parking spaces. All parking spaces are chargeable 24 hours a day.
If your vehicle uses two parking spaces, you will be charged for both parking spaces (Mobile home, van, car with trailer etc).

Vehicles under 3500 kg (also applies to trailers/mopeds/scooters etc.)
NOK 69 per hour started
Maximum price for continuous parking within 24 hours NOK 395

Vehicles over 3500 kg
NOK 130 per hour started
Maximum price for continuous parking within 24 hours NOK 790

For disabled people
Parking for the disabled is available in fields C and F, for a fee.

Charging stations for electric cars
We have 10 charging stations for electric cars in field A, for a fee.

Payment solution
Autopay, card or mobile.

 

Train
Vy has several departures per hour from both Oslo and Gardermoen. Travel time is only 11 minutes from Oslo S and 12 minutes from Oslo Airport.

Airport train 
The airport train takes 12 minutes from Oslo Airport to Lillestrøm.

Bus
From Lillestrøm bus terminal it takes approx. 10 minutes to walk to the NOVA Spektrum.

NOVA Spektrum is adapted for wheelchair users. We have a limited number of wheelchairs available, and if you want to borrow a wheelchair, send an e-mail to service@novaspektrum.no

 

We have wardrobes and storage boxes.
The storage box can be locked with a 20 kroner coin.
The largest storage boxes measure 51x52x23 cm.

Dogs and pets are not allowed on site. Exceptions are guide dogs and events with dogs or pets.

or choose faq category

Frequently asked questions from Visitors

Frequently asked questions from Exhibitors

Frequently asked questions from Organisers

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