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Frequently asked questions

Opening hours and ticket sales can be found on the various events’ websites. For a full overview of the event, visit the event page

Unfortunately, you can not change tickets you have purchased. This is discussed in our Terms of Service

If someone has sent you a ticket by email, it is important that you accept the invitation for your ticket to become active.
Once you have accepted the ticket, you create your profile. Note that if you do not accept the invitation and download the ticket, you risk the original ticket owner withdrawing the ticket and giving it to someone else.
How to give away a ticket
The tickets on your profile are in your name. Everyone must have a ticket with their own name. When you give away a ticket, the ticket gets the recipient’s name.
 
Sender
  • Choose Tickets in menu.
  • Click Give Ticket on the ticket you want to give away.
  • Enter e-mail address to recipient. If you want to give away different ticket types, you can mark all, and give them away in the same operation. Click Give ticket.

That’s all. You have now given away the ticket, and the ticket will now appear among the Sent tickets. Orange means that the ticket is shared correctly. Green means that the recipient has accepted the ticket.

Recipient
  • The recipient will receive an e-mail (from [email protected]) saying that you sent a ticket. The recipient will have to sign in to see and validate the ticket.
NOVA Spektrum is centrally located in Lillestrøm, with a short distance to Oslo S and Oslo Airport Gardermoen. It is walking distance from Lillestrøm station, you can calculate approx. 10 minutes to walk.
 
VISITING ADDRESS
NOVA Spektrum
Messeveien 8
2004 Lillestrøm
NOVA Spektrum is a 10 min walk from Lillestrøm Station
TRAIN
Vy has several departures per hour from both Oslo and Gardermoen. Travel time is only 11 minutes from Oslo S and 12 minutes from Oslo Airport.
FLYOGET – Airport Train 
The airport train takes 12 minutes from Oslo Airport to Lillestrøm.
BUS
From Lillestrøm bus terminal it takes approx. 10 minutes to walk to the NOVA Spektrum.


Plan your trip with ENTUR

 
We have 2,200 parking spaces and there are many opportunities to park in the center of Lillestrøm.
All parking spaces at NOVA Spektrum are subject to a fee, but with automatic sign recognition you do not have to pay for more time than you spend. If your vehicle uses two parking spaces, you will be charged for both parking spaces (also applies to trailers).
 
PRICES
Parking per. started hour NOK 56.- Price per. day max NOK 360, –
 
Payment options for parking
  1. Pay at autopay.io within 48 hours to avoid invoice in the mail.
  2. Register on autopay.io and be automatically charged on your credit card every time you park.
  3. Pay by card at payment station. You must enter the number on your license plate.
  4. Leave without doing anything. The owner of the vehicle will then receive an invoice. Invoice fee will be added.
 
For more information, see onepark.no or call +47 22 84 92 00
 

For questions about receipts on parking, please contact  One Park or read more on https://onepark.no/kontaktskjema

Parking can also be paid with EasyPark
Use tariff group 8390 and start parking in the app. Parking is stopped automatically.
 
HC Parking
HC parking is on fields C and F which are closest to the entrances. We would like to remind you that there is a charge for all parking.
 
Electric car parking
We have 10 charging stations for electric cars in field A.
 
Taxi
At each trade fair, taxis will be available outside the trade fair center at Thon Hotel Arena.
 
Bicycle
Lillestrøm is a bike city and one of the cuty bike stations is at Thon Hotel Arena in the extension of west entrance at the NOVA Spektrum. Bicycle racks can be found outside both entrances to the exhibition center.
In the Glassgaten and west entrance you will find wardrobes and storage boxes.
The storage box can be locked with a 20 kroner coin.

NOVA Spektrum s wheelchair accessible. We have a limited number of wheelchairs for lending. If you want to borrow a wheelchair, send an e-mail to [email protected] .

Companion enters free of charge upon presentation of a companion certificate at the entrance. Tickets for the accompanying person can be purchased on our website or at the ticket office. Certified companion does not need a ticket.

You can contact us on this page

Dogs and pets are not allowed on site. (Exceptions are guide dogs and events with dogs or pets)

or choose faq category

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Frequently asked questions from Visitors

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Frequently asked questions from Exhibitors

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Frequently asked questions from Organisers

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Regulations

1. GENERALThe exhibitor undertakes to observe these regulations, and will be liable for all damage

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